Emergency call-out · Belgium

Disaster clean-up
method and response

After water damage, a fire or a technical incident, the site must be made safe and documented before any cleaning.

Disaster clean-up
✓ Quote within 24h✓ Professional liability insurance✓ Checklists & photos✓ Dedicated contact person
Before we step in

Useful first steps

1

Priority 1

do not enter a dangerous area

2

Priority 2

take photos without moving things unnecessarily

3

Priority 3

contact the insurer or property manager

4

Priority 4

define what can be treated

Safety: cleaning only begins once access has been authorised and the risks have been assessed by competent people.

Useful FAQs

Frequently asked questions

Advice from FHN Clean

How to prepare well for professional cleaning in Wallonia and Brussels

A reliable service starts with a scope that both the client and the cleaning team can understand. For offices, buildings, shops, practices, building sites and occupied premises, FHN Clean records the surface areas, how the spaces are used, sensitive areas, access constraints and permitted hours. This preparation prevents gaps between a general request and the work actually needed.

The quote distinguishes between recurring tasks, periodic operations and one-off requests. For this need, the organisation provides a precise specification, a realistic schedule and a check of the results. Products, equipment, consumables, key management and the level of reporting are specified where they affect the time required or the method.

Before choosing a cleaning company, always compare the same scope: number of visits, rooms included, windows, sanitary facilities, waste removal, checks and exclusions. A lower price may simply cover fewer tasks. A site visit or a photo brief gives you a fairer quote and a schedule that fits in with the activity on site.

Your needs in 60 seconds

Receive a clearly scoped quote within 24 working hours

Tell us the site, the service and the floor area. We then confirm the scope, access and frequency.

  • Site visit if needed
  • Written scope
  • Scheduling and quality control

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