FHN 
Twice weekly
For large co-owned buildings with heavy footfall: communal areas cleaned twice a week.
Property managers · Co-owned buildings · Residences
Communal area cleaning for buildings in Belgium
Entrance halls, stairs, lifts, landings, car parks and cellars: regular cleaning that reassures residents and co-owners, with every visit tracked.
Overview
Who it’s for, and what you get
Cleaning a building’s communal areas is a sensitive matter: residents see them every day, they shape how the property manager (syndic) is perceived, and they regularly lead to complaints at the general meeting. FHN Clean looks after entrance halls, stairs, lifts, landings, car parks, cellars and bin stores, with a clear cleaning schedule, written records and photos on request. We work regularly with professional property managers and owners’ associations in Mons, across Hainaut, in Brussels and in Wallonia.
Included services
- ✓ Entrance hall: floor, doormat, letterboxes, entrance glazing
- ✓ Stairwell: steps, handrails, landings, balustrades
- ✓ Lift: floor, walls, mirrors, touch points (buttons)
- ✓ Landings on each floor: floor, skirting boards, flat front doors (outside)
- ✓ Bin store and recycling area: floor, walls, bin rotation if requested
- ✓ Car park and covered surroundings: periodic cleaning, blowing, debris removal
- ✓ Cellars and storage areas: periodic visit, dusting
- ✓ Interior glazing in communal areas: glass doors, porthole windows, stairwell windows
Quote within 24h
Save time: send us the floor area, the frequency you want and photos.
The quote form lets you upload images (current condition / access constraints), which speeds up the handling of your request.
📞 +32 65 22 92 44 · contact form
Typical clients
- • Professional property managers (syndics) and owners’ associations
- • High-end residences and commercial buildings
- • Property portfolio managers
- • Developers at handover/maintenance stage
- • Cooperatives (SCRL) and grouped housing
The FHN Clean method
Analysis, planning, on-site work, quality follow-up
A structured method that delivers consistent, documented and repeatable results from one visit to the next.
1
Site visit with the property manager
Mapping the areas, the current standard and known friction points (recurring complaints, difficult areas).
2
Cleaning schedule
Frequency per area (weekly, twice weekly), schedule shared with residents.
3
On-site work
Identifiable team, agreed time slot kept, suitable products (smear-free on lifts, marble floors).
4
Traceability
Signed visit log, photos if something is flagged, alert to the property manager if there is a problem (damage, obstruction).
5
Reporting to the property manager
Concise monthly report, useful for the general meeting. WorkHubSpace available as an option for a digital history.
6
Adjustments
Schedule changed if needed: new tenants, building work, events (the festive season).
Frequency
One-off or recurring, depending on your needs
Weekly
Standard frequency for most buildings: one full clean a week.
Fortnightly or monthly
Small buildings, light footfall, or as a complement to cleaning organised by the co-owners.
Areas covered
Where we work
FHN Clean cleans communal areas in Mons and throughout Hainaut, as well as in Charleroi, La Louvière and Brussels. For property managers looking after several buildings, we offer a single point of contact and consolidated invoicing.
FAQ
Frequently asked questions
Other services
Round out your specification
A contract that keeps running
36 visits to the same building: what it teaches you
Since 30 December 2025, we have been cleaning the communal areas of a co-owned building in central Charleroi. 36 visits, 79.9 hours logged, and the contract is still running. It’s longevity, not a nice photo, that shows whether a contractor can last.
What really takes the work in a building
After thirty-six visits, you learn where the time goes. It’s never where you imagine when you sign.
- The entrance hall counts for as much as everything else. It takes the rain, the gritting salt, the leaflets and the delivery boxes. A well-kept hall makes the whole building look well kept.
- Stairs are cleaned from top to bottom, and the stair nosings are the real work — not the treads.
- The lift: the floor, but above all the stainless-steel walls and the button panel, which are what everyone touches.
- The bin store decides how the stairwell smells. Washed and disinfected, not swept.
- The stairwell windows — the item contracts systematically forget, and the first complaint at the general meeting.
The touchy question at the general meeting: how often?
Our answer, measured on our own contracts: frequency depends on the number of flats served by each stairwell, not on the number of floors. A stairwell serving twenty flats gets dirty twice as fast as two stairwells serving ten, because it’s footfall that brings the dirt.
In practice: weekly for a small co-owned building, twice a week once you go past twenty or so homes, and an extra visit in winter — mud and salt do more damage than the whole rest of the year.
Student residences: a case apart
We also clean student rooms (‘kots’) in Mons — including a residence of 126 units. The rhythm is nothing like an ordinary residential building: it’s quiet for nine months, and unmanageable at three specific moments — the start of the academic year, the exam revision period and the June move-outs. A fixed annual-fee contract that ignores these three peaks doesn’t hold up, and either the contractor or the residence pays the price.
What a property manager should be able to show the general meeting
That’s the real difficulty of a property manager’s job: an unhappy co-owner says ‘it’s never done’, and nobody can prove otherwise.
With us, every visit is logged, time-stamped and geolocated — the app checks that the person really is on site. The property manager can pull out the list of visits for the quarter and put it on the table. That settles the discussion in thirty seconds, one way or the other.
On request, we also provide a monthly report with time-stamped photos, and a checklist filled in on site at every visit.
What is never included, and needs to be planned for
- Bulky items left in the communal areas. We report them; removing them is ordered separately, because it falls under waste disposal, not the cleaning contract.
- Cellars and car parks, almost never in the initial contract.
- Cleaning after an incident — water damage in a stairwell is not routine cleaning.
- A full restoration clean after works in the building.
We state it in the quote, in black and white. A contract that doesn’t say so saves you nothing: it sets you up for an argument.
The guide
Keeping communal areas clean without it taking over your owners’ council meetings
Communal areas are the first complaint made against a property manager, and often the last item anyone dares to renegotiate. Here’s what separates a contract that lasts from one that gets cancelled after a year.
What ‘communal areas’ really covers
The term is convenient, and that’s exactly the problem: it says nothing. In a building with thirty units, the full scope can be up to three times the minimum scope. Put it in writing before comparing any prices:
What is done at every visit
Hall, letterboxes, stairwell floor, handrails and door handles, lift (floor, walls, buttons), the first steps of each flight, bin store.
What is done periodically
Stairwell windows, light fittings, skirting boards, cellars and car park, flat front doors, immediate outside areas. The frequency is agreed — monthly, quarterly, twice a year.
The two classic omissions: the bin store and the stairwell windows. The first because it’s unpleasant, the second because it often needs a pole. Yet those are exactly the two that co-owners mention when they complain.
Which frequency for which building
| Building | Usual frequency | Point to watch |
|---|---|---|
| Small co-owned building, 6 to 12 units | 1× / month to 1× / fortnight | Bin store often too small |
| Building with studios or student rooms | 1× / week | Turnover of occupants, bulky items |
| Residence with 20 to 60 units | 1 to 2× / week | Lift and hall at every visit |
| Mixed-use building, shops on the ground floor | 2 to 3× / week | Deliveries, boxes, entrance lobby |
The contract: three clauses to read before signing
- Indexation. A cleaning contract without a written indexation date never gets indexed — and after three years, the contractor comes back to renegotiate everything at once. A modest, planned annual indexation is better than a sudden catch-up.
- Taking over the staff. In cleaning (Joint Committee 121), taking over a cleaning contract often obliges the new contractor to take on the outgoing contractor’s staff, with their seniority. That’s a real cost: be wary of a much cheaper offer that hasn’t factored it in.
- Notice and monitoring. A sound contract sets out how a shortcoming is established and how quickly it must be put right, before it comes to termination.
Proving the visit — what co-owners really want
An owners’ council doesn’t ask for reports: it wants to know whether someone came. Our teams clock in on site with a location check, and every visit leaves an arrival and departure time. You have the record, and you can present it at the general meeting without having to ask us for it.
For periodic jobs — windows, cellars, car park — we attach photos. That cuts short any argument six months later.
Take the first step
A quote for your building’s communal areas?
Describe what you need in a few lines. We’ll reply within 24 working hours with a clear proposal.