FHN 
Daily
For busy practices (general practice, physios, medical centres): one visit per working day.
Practices · Physios · Dentists · Healthcare
Cleaning for medical practices and healthcare professionals
Medical practices, physiotherapists, dentists, healthcare professionals: cleaning and disinfection that respects sensitive areas, contact surfaces and confidentiality.
Overview
Who it’s for, and what you get
Cleaning a medical practice is not like any other cleaning job: it involves patient safety, the confidentiality of records and compliance with hygiene protocols. FHN Clean works for GPs, specialists, physiotherapists, dentists, osteopaths, nurses and other healthcare professionals in Mons, across Hainaut, in Wallonia and in Brussels. Our method distinguishes between administrative areas, waiting rooms, treatment rooms and toilets, with products suited to each level of risk.
Included services
- ✓ Waiting room: floor, chairs, touch points (switches, handles), magazines/toys if present
- ✓ Reception and front desk: desk, floor, dusting without touching documents or records
- ✓ Treatment rooms: floor, work surfaces (instruments excluded), touch points
- ✓ Patient and staff toilets: full disinfection, restocking of consumables
- ✓ Floors: appropriate washing with an approved disinfectant
- ✓ Emptying and sorting of general waste bins (infectious clinical waste excluded, it remains the practice’s responsibility)
- ✓ Interior glazing, mirrors, glass surfaces in waiting rooms
- ✓ Airing and restocking of consumables (paper, soap, gel)
Quote within 24h
Save time: send us the floor area, the frequency you want and photos.
The quote form lets you upload images (current condition / access constraints), which speeds up the handling of your request.
📞 +32 65 22 92 44 · contact form
Typical clients
- • GPs and specialists
- • Physiotherapists and osteopaths
- • Dentists and orthodontists
- • Self-employed nurses and community health centres
- • Allied health centres (psychologists, speech therapists, podiatrists)
- • Veterinary clinics (subject to a specific protocol review)
The FHN Clean method
Analysis, planning, on-site work, quality follow-up
A structured method that delivers consistent, documented and repeatable results from one visit to the next.
1
Initial hygiene audit
Visit to the practice, areas classified by level of risk, approval of products compatible with your protocol.
2
Cleaning plan
Daily tasks (floors, toilets, touch points), weekly (glazing, skirting boards), monthly (rarely used areas).
3
Team training
Briefing on sensitive areas, confidentiality, respect for documents and the ban on touching instruments.
4
On-site work
Time slot outside patient hours (early morning or evening), dedicated team where possible, traceable visits.
5
Checks
Signed checklist at every visit, with the option of checking via before/after photos.
6
Reporting
Monthly report available on request. WorkHubSpace for community health centres with several practices.
Frequency
One-off or recurring, depending on your needs
Several times a week
Three to four visits a week for medium-sized practices.
Enhanced weekly
For small practices with limited activity: one thorough visit a week + in-house upkeep between visits.
Areas covered
Where we work
FHN Clean cleans medical practices in Mons, across Hainaut, in Charleroi, La Louvière and in Brussels. For community health centres on several sites, we centralise management through WorkHubSpace.
FAQ
Frequently asked questions
Other services
Round out your specification
Communal areas
Entrance halls, stairwells, car parks, contracts for property managers (syndics).
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The protocol, in writing
What sets a medical practice apart from any office
A practice isn’t just cleaned: it is bio-cleaned. The difference fits in one sentence — the goal isn’t for it to be clean, it’s for nothing to pass from one patient to the next. Here is what we apply, and what you are entitled to demand from any contractor.
The three-zone rule
Everything starts there, and almost nobody follows it.
- Zone 1 — patient contact surfaces: examination couch, armrests, handles, switches, taps, card reader. Disinfected between consultations, not in the evening.
- Zone 2 — floor and furniture: daily disinfectant washing, with a clean mop head per room. A mop head that goes from the waiting room to the consulting room carries exactly what you want to avoid.
- Zone 3 — toilets: done last, with equipment used only for them, never the other way round.
Colour-coding the equipment isn’t decoration: blue for furniture, red for toilets, and the two never cross. That’s what separates cleaning from moving germs around.
The product does nothing without contact time
It’s the most common mistake, and the costliest: spraying a disinfectant and wiping it straight off does not disinfect. The molecule needs its contact time — often several minutes — and it’s written on the container. Wiping too early means paying for an expensive product to get the result of a damp cloth.
That time costs nothing in the schedule: the product works while we’re in the next room. The round still has to be organised for it, and that’s exactly what we do.
For viruses, insist on a product that is virucidal to standard EN 14476. A ‘disinfectant’ with no standard quoted guarantees you nothing and protects you from nothing.
What we don’t touch — and this matters
- Clinical waste — needles, swabs, everything that goes into the yellow containers. It falls under an approved disposal channel and a separate contract. We don’t handle it.
- Instruments and medical devices — sterilisation is a clinical act, and it belongs to the practitioner.
- Patient records, screens left on, papers. Our staff sign a confidentiality agreement, and the rule is simple: we read nothing, we move nothing.
What a contractor should be able to give you
- The safety data sheets for every product used on your premises. It’s an obligation, and you must be able to produce them in an inspection. We keep this register and hand it over.
- The written protocol, room by room, with frequencies and contact times.
- Proof of every visit — with us, logged, time-stamped and geolocated.
- Trained staff, registered under Joint Committee 121 and covered by public liability insurance.
And the timetable, which decides everything
A practice doesn’t close so that we can come in. We come before opening or after the last consultation, and for at least one hour — even for a small practice. Twenty minutes on site isn’t enough to respect a contact time, and therefore isn’t enough to disinfect. We’d rather say so up front than charge for work that didn’t happen.
The guide
Cleaning a medical practice: the method, not the product
In a practice, it isn’t the product that delivers hygiene — it’s the order of tasks, the contact time and traceability. An excellent disinfectant applied to a surface that hasn’t been cleaned disinfects nothing.
Cleaning and disinfecting are not the same thing
Cleaning removes dirt and organic matter. Disinfection reduces micro-organisms. The second only works if the first has been done: organic matter neutralises most disinfectants. That’s why we work in two stages, and never with a single product ‘that does it all’.
A second point that is often overlooked: the contact time. A disinfectant has an action time stated by its manufacturer. Wiping it off immediately is as good as not applying it. Our teams are trained to leave it to work, which makes the visit longer — and that’s normal.
The order of tasks
- From clean to dirty. Waiting room, corridor, reception, then treatment rooms, then toilets. Never the reverse.
- From top to bottom. High surfaces, furniture, then floors. The floor always comes last.
- One cloth per zone. Cloths and mop heads are changed between zones, and never put back into the clean bucket. That’s what stops you spreading around what you’ve just removed.
- Touch points first. Handles, switches, waiting-room armrests, examination couch, keyboard, payment terminal. That’s where transmission happens.
What we handle, and what stays with the practitioner
Our scope
Floors, surfaces, furniture, toilets, waiting room, touch points, windows, handling of general waste and cleaning textiles.
What we don’t touch
Medical equipment, sterilisable devices and infectious clinical waste, which fall under a regulated disposal channel and under the practitioner. We say so in the quote rather than leaving it vague.
Opening hours: the real issue for a practice
A practice can’t be cleaned during consultations, nor between two patients in a hurry. In practice, two windows work: early morning before opening, or at the end of the day after the last patient. Group practices with extended hours sometimes need a reduced midday visit limited to touch points and toilets.
We fix the time window in the contract, with the same person wherever possible. In a practice, a consistent cleaner is worth more than a procedure: someone who knows the premises notices what has changed.
Traceability, because you will be asked for it
Every visit is time-stamped with a location check, and periodic jobs are photographed. In an inspection, an accreditation audit or when a patient asks a question, you produce a dated history instead of a recollection. The safety data sheets for the products used on your premises are kept available to you.
Take the first step
A quote for your medical practice?
Describe what you need in a few lines. We’ll reply within 24 working hours with a clear proposal.